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ABOUT BARONS STANSTED.

Find out more about what we do and our team.

Explore the dealership.

Meet the Barons Stansted BMW team.

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Simon Hewson, Head Of Business

Simon Hewson

Head Of Business

Amanda Briggs

Retail Sales Manager
Saunders Cowie, Bodyshop Manager

Saunders Cowie

Bodyshop Manager
Nicholas Griffiths, BMW General Sales Manager

Nicholas Griffiths

BMW New Car Sales Manager
Paul Chitty, Used Car Manager

Paul Chitty

Used Car Manager
Robert Peacock, Aftersales Manager

Robert Peacock

Aftersales Manager
Antoine Bronze, BMW Sales Executive

Antoine Bronze

BMW Sales Executive
David Santinella, BMW Sales Executive

David Santinella

BMW Sales Executive
Hannah Johnson, BMW Sales Executive

Hannah Johnson

BMW Sales Executive
Lemar Burrell, BMW Sales Executive

Lemar Burrell

BMW Sales Executive
Martin Wright, BMW Sales Executive & Motability Specialist

Martin Wright

BMW Sales Executive & Motability Specialist
Stuart Taylor, BMW Sales Executive & Motability Specialist

Stuart Taylor

BMW Sales Executive & Motability Specialist
Amy Gilllingham Receptionist

Amy Gilllingham

Receptionist
Claire Pease-Watkins, Bodyshop Administrator

Claire Pease-Watkins

Bodyshop Administrator
Clancy Price, Service Advisor

Clancy Price

Service Advisor
Jacob Westlake, Service Advisor

Jacob Westlake

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Covid covered

Service

Jacob was an excellent ambassador for the dealership.

Service

Very curtious and helpful

Service

The service reception team were friendly and efficient. The video of the check of my vehicle was a nice touch.

Service

I have always trusted my car to the service car of Elms now Barons and never had reason to be concerned about the level of service my car has been subjected to. Until this time.

Service

Service was good. Booking system and customer service horrible

Service

Great service.

Service

great service and good communication

Service

No nonsense service with good communications.

Service

All good.

Service

The MOT and brake fluid service were completed well ahead of the estimated timeframe and slightly below the anticipated cost. Also, a particular mention to Jacob who was friendly and helpful and whose manner reflects very positively on the dealership

Service

Always do a great job

Service

We are always pleased with the service we get.

Service

Service excellence and staff friendliness

Service

I'm always looked after well & Always receive great service. Thanks Barons.

Service

Quick and professional

Service

Service was done on time, car cleaned, phone calls and videos made to back this up.

Service

Prompt service and good value for money

Service

Good job, completed on time, Complimentary wash is appreciated.

Service

Mot and service - job done - nicely washed and hoovered for me

Service

Kept updated and car came back clean

Service

Nothing is too much trouble

Service

The problem was fixed quickly and efficiently.

Service

As far as I know the work was carried out satisfactorily.

Service

Good detail provided, loved the video showing tyre condition etc.

Service

Couteous, helpful and knowledgeable staff; reception and technicians. Car service always carried out without any problems and car returned nicely cleaned.

Service

Service always comes up to expectations.

Service

Despite all the limitations due to COVID they were able to look after me.

Service

Well organised

Service

The level of service makes for a great customer experience, coupled by a feeling that customer service is a priority not a chore.

Service

I like the video reports. Staff are always courteous and efficient

Service

very good experience

Sales

Everything went smoothly and efficiently.

Sales

Again, under the current covid19 restrictions, Martin did a great job to make the process very smooth, including swapping my personal number plate and preparing the car on time for our holiday.

Sales

This is my first BMW, I have for more than 25yrs. been a Merc. man but felt over the last few year serves where slipping hence the switch to BMW. The jury still out on whether I made the right move.

Sales

I was very happy with the whole sales experience. This was my first new car purchase and there was no pressure or heavy sales. My salesman completely understood my requirements.

Sales

given the circumstances and environment it was smooth and friendly

Sales

My sales representative, Stuart, made the BMW experience very straight forward for me. He kept me in the loop with everything that was happening during the process from the time I purchased the car until the day I collected it.