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ABOUT BARONS STANSTED.

Find out more about what we do and our team.

Meet the Barons Stansted BMW team.

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Tony Murphy

Head of Business
  • Department BMW

Simon Hewson

BMW General Sales Manager
  • Department BMW

Phil Sharpe

BMW Used Car Sales Manager
  • Department BMW

Alex Wright

Corporate Manager
  • Department BMW

Saunders Cowie

Bodyshop manager
  • Department BMW

Nicholas Glen

BMW Business Manager
  • Department BMW

Justin Matthews

BMW Sales Consultant
  • Department BMW

Marc Philp

BMW Sales Consultant
  • Department BMW

Carl Chart

HR Advisor
  • Department BMW

Jeff Hatton

Assistant Parts Manager
  • Department BMW

Christie Mackriell

Admin Team Leader
  • Department BMW

Clare Clark

Service Administrator
  • Department BMW

Jack Meekings

BodyShop Estimator
  • Department BMW

Jodie Sellick

BMW Receptionist
  • Department BMW

Suzanne Monks

Service Receptionist
  • Department BMW

Paul Schilder

Workshop Controller
  • Department BMW

Richard Bonney

Workshop Controller
  • Department BMW

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

1st service, and during the time at the dealership also fixed damage to front grill at no extra charge.

Service

Battery replaced under warrantee

Service

Please see comments above - have always been pleased with the service.

Service

As Q1

Service

As it says completely satisfied

Service

Overall the service was professional and courteous but the car was not ready on time, I had to chase for updates and it has been returned with marks on the door sills meaning I have to make another trip to the dealer to have them dealt with

Service

Very satisfied and work and timescale exactly as promised

Service

you always are professional and attentive

Service

Exemplary except this branch is always crowded for parking. I’ve had to park on the road before now.

Service

Always had good service from this dealership through its various name over the years.

Service

Service with a smile

Service

The bodyshop service advisor was very good, as were the other staff I came in to contact with during my visit.

Service

Always made to feel welcome

Service

Faultless

Service

How process from booking service, Collection & return was straight forward & issue free.

Service

Just outstanding all round.

Service

Cant use the valet facilities to clean my car as not up to standard I expect

Service

The man who dealt with my car on the day was helpful and young man drove me into town also very nice initially when booking felt the person I spoke to was a little rude.

Service

Professional courteous staff. Good communication

Service

Friendly and helpful.

Service

I would say that the car cleaning may need looking into. Overall it was a good experience.

Service

Simple booking process, car was collected, serviced & returned within a morning.

Service

Very efficient and helpful throughout. Even gave me a good voucher while I waited.

Service

No hanging about and everything went to plan

Service

I was treated as a customer should be, with respect and no messing about,

Service

Everything was fine, except being unable to pick up and deliver.

Service

Car was cleaned like promised on service. Repair needed with no courtesy car available. Booked in for another day dropped car in at 8am to be told car will be ready to collect at 6pm! For an hour repair

Service

Calm efficient environment plenty of parking

Service

Service assistant was brilliant - loan car so far ahead not an option - when I picked the car up there was an error/fault light on the dash - had to book it back in - shoudl have been picked up following the work - annoying and inconvenient

Service

As above, the receptionist appeared to me to be giving advice she wasn't qualified to make. If uncertain, especially with such a sensitive issue which had been in the press that day, she should have been much more cautious.

Service

Fault not fixed. Very hard to get through on the phone.

Service

Car serviced on a Sat. main issue fixed.

Service

Service advisor was to the point and informative. Very impressed with the mechanical workmanship and the video sent to me by your very knowledgable and capable technician which detailed parts on the car which needed attention. Quick efficient service

Service

Welcoming and kept me aware of events

Service

They did what they supposed to

Service

Delivered on time salesman gave a comprehensive hand over

Sales

all details of the car and addons explained very well, allough i was replacing an existing x1 .

Sales
Dear Mr Kent, I'm delighted your enjoying your new BMW X1 and just wanted to take the opportunity to thank you for completing the BMW survey, these surveys are incredibly important for us, no doubt we'll see you soon. Regards Tony Murphy Head of Business

Stuart Taylor is an excellent salesman and delivers what he promises

Sales

Salesman was bery professional and managed to source a vehicle within budget and specification exceeded our expectations.Finance thoroughly explained.

Sales

Excellent personal attention and service. Good product knowledge.