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ABOUT BARONS STANSTED.

Find out more about what we do and our team.

Explore the dealership.

Meet the Barons Stansted BMW team.

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Simon Hewson, Head Of Business

Simon Hewson

Head Of Business
Nicholas Griffiths, BMW General Sales Manager

Nicholas Griffiths

BMW New Car Sales Manager
Saunders Cowie, Bodyshop Manager

Saunders Cowie

Bodyshop Manager
Robert Peacock, Aftersales Manager

Robert Peacock

Aftersales Manager
Paul Chitty, Used Car Manager

Paul Chitty

Used Car Manager

Amanda Briggs

Retail Sales Manager
Antoine Bronze, BMW Sales Executive

Antoine Bronze

BMW Sales Executive
David Santinella, BMW Sales Executive

David Santinella

BMW Sales Executive
Hannah Johnson, BMW Sales Executive

Hannah Johnson

BMW Sales Executive
Lemar Burrell, BMW Sales Executive

Lemar Burrell

BMW Sales Executive
Martin Wright, BMW Sales Executive & Motability Specialist

Martin Wright

BMW Sales Executive & Motability Specialist
Stuart Taylor, BMW Sales Executive & Motability Specialist

Stuart Taylor

BMW Sales Executive & Motability Specialist
Amy Gilllingham Receptionist

Amy Gilllingham

Receptionist
Claire Pease-Watkins, Bodyshop Administrator

Claire Pease-Watkins

Bodyshop Administrator
Clancy Price, Service Advisor

Clancy Price

Service Advisor
Jacob Westlake, Service Advisor

Jacob Westlake

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The service staff were very good and friendly.

Service

Always good to deal with

Service

every effort made to help - well detailed MOT

Service

Service carried out on time Always kept well informed if problems found

Service

Friendly and efficient.

Service

No issues

Service

A simple enough, oil service so no real problems

Service

Very friendly and helpful staff. I was kept informed at all stages of what was happening and what was required.

Service

I have been well treated, no complaints

Service

Service wasn't complete on the day as expected, received no call to advise. If I hadn't gone to the dealership at the end of the day to check I would have been left stranded with no car. Also awaiting a further follow up re battery call for 10 days.

Service

As above

Service

Always get good service at barons Stansted

Service

Jod and service done well

Service

I was dealt with professionally and thoughtfully. The service was completed earlier than had been expected.

Service

Very quick and easy. Car ready before they said and communicated very well.

Service

Very pleased as always. By far the best BMW dealership I have used for servicing, and I have tried a few!

Service

Good service

Service

Efficient and quality service from both counter staff member and technician(s)

Service

Jacob was an excellent ambassador for the dealership.

Service

Covid covered

Service

Very curtious and helpful

Service

The service reception team were friendly and efficient. The video of the check of my vehicle was a nice touch.

Service

I have always trusted my car to the service car of Elms now Barons and never had reason to be concerned about the level of service my car has been subjected to. Until this time.

Service

Service was good. Booking system and customer service horrible

Service

Great service.

Service

great service and good communication

Service

Hannah at Barons provided exceptional service, she kept me informed the entire time - the vehicle even arrived early and during these strange times that is exceptional service.

Sales

I bought the car online, so my first actual face to face contact at Barons Stansted was on the day of delivery of the car to me. Stuart from Barons handled this really well and made sure that I had a full working knowledge of the car before I left.

Sales

Over the moon with my new car, its a beauty and was very pleased with the experience.

Sales

Great service

Sales

Car arrived much sooner than we expected....delighted

Sales

The whole process was seamless. I got the spec I was looking for and it was ready on time. The salesman Stuart Taylor was outstanding and very knowledgeable and helpful.

Sales

Quality of sales person

Sales

The handover video was very helpful along with the in person demonstration when I collected the car

Sales

The sales executive, Stuart Taylor provided exceptional service. He gave me many updates (the delivery was a little delayed in being built due to Covid) on the progress. On delivery nothing was too much trouble and Stuart went out of his way to help.

Sales

Again Stuart Taylor went above and behind to help me purchase the car I really wanted

Sales

Friendly staff and understanding

Sales

Stuart Taylor always makes it a pleasure working with BMW sales team

Sales

Hannah was very good in handling the car order - no issues at all with service provided.

Sales

very good experience

Sales

Everything went smoothly and efficiently.