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ABOUT BARONS STANSTED.

Find out more about what we do and our team.

Explore the dealership.

Meet the Barons Stansted BMW team.

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Simon Hewson, Head Of Business

Simon Hewson

Head Of Business
Nicholas Griffiths, BMW General Sales Manager

Nicholas Griffiths

BMW New Car Sales Manager

Phil Sharpe

Used Car Manager

Scott Staines

Service Manager

Darren Parsons

Local Business Development Manager

Amanda Briggs

Retail Sales Manager
Antoine Bronze, BMW Sales Executive

Antoine Bronze

BMW Sales Executive
Hannah Johnson, BMW Sales Executive

Hannah Johnson

BMW Sales Executive
Lemar Burrell, BMW Sales Executive

Lemmar Burrell

BMW Sales Executive
Martin Wright, BMW Sales Executive & Motability Specialist

Martin Wright

BMW Sales Executive & Motability Specialist
Stuart Taylor, BMW Sales Executive & Motability Specialist

Stuart Taylor

BMW Sales Executive & Motability Specialist

Ken Uregul

Sales Executive
Amy Gilllingham Receptionist

Amy Gilllingham

Receptionist
Claire Pease-Watkins, Bodyshop Administrator

Claire Pease-Watkins

Bodyshop Administrator
Jacob Westlake, Service Advisor

Jacob Westlake

Service Advisor

Sara Armstrong

Service Advisor

Chelsea Andrews

Service Advisor

Katie King

Service Advisor

Claire Clark

Warranty Administrator

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

See above

Service

Very easy to use and book in

Service

Quick, efficient

Service

I was kept informed of the progress of the work....informed when extra work was deemed necessary and the work was finished before the estimate.

Service

It's as good as you would expect from a BMW dealership.

Service

Just love BMW

Service

Very satisfied again, but, unfortunately was unable to have the usual wash and clean, no problem.

Service

We had a mix up with the tracker alert, but this was resolved.

Service

How the service was treated at every step of the way

Service

As usual a good service from Barons BMW

Service

Staff were brilliant

Service

Chelsea my service advisor was great. A real pleasure to deal with.set the bar for customer service and the reason I will come back again for sure.

Service

Sara Armstrong was excellent, very professional and kindly arrange to have my headlights adjusted while my car was being serviced. 1st class. Be good when this pandemic is over so we can have a cup of coffee again while we wait.

Service

Unexpectedly needed a courtesy car and one was made available

Service

Every staff member I encountered went out of there way to ensure my experience was good

Service

Everything was up to expectations.

Service

Pleasant and helpful staff, the whole service seemed to be well managed despite the Covid issues.

Service

Great service and customer exp

Service

Took the time to complete that I was quoted so no waiting .

Service

Same as above

Service

Efficient

Service

even in covid times they have tried to fill the gap and the staff are so helpful

Service

The customer service and the service team are so efficient and very professional.

Service

Faultless service in difficult (covid) circumstances.

Service

Received very good service from the team

Service

Everything done without fuss

Service

the customer service from the team and in particular - Chelsea Andrews was fantastic, great communication and support - always putting the customer first.

Service

Covid safe . Punctual .

Service

Well looked after by polite and efficient team members.

Service

Dealing with the pandemic was very professional and reassuring. Particularly cleaning of curtesy car and my own.

Service

Very pleased

Service

Everything worked well.

Service

Chelsea on the reception desk was very helpful

Service

Chelsea dealt with my car she was a very helpful and cheerful girl explained about service plan and had everything ready for me for when I picked the car up. So thankyou.

Service

Because the work was done on time and the customer service lady was very helpful.

Service

With covid and lockdown it's not an ideal time to buy a car but everything was online and organised, and Lemmar was very helpful and communication was great. Car was here really quickly which was great.

Sales

We were made welcome, helped in the process of buying the car both professionally and in a personable manner.

Sales

Helpful and professional sales staff and after sales team. Hannah the salesperson took time to find a car that was to the specification I was looking for and was able to work out a finance deal that worked for me.

Sales

Everything was clear and concise for the times we are currently living in

Sales

Very Satisfied in light of COVID restrictions

Sales

Again, we have complete faith in Stuart Taylor

Sales

A very swift transition. No silly processes to adhere to!!

Sales

transition was smooth, notwithstanding lockdown

Sales

I was looked after well within the limits of social distancing and all my questions have been answered promptly and politely