BMW Bodyshop Customer Promise.
The Bodyshop Customer Promise ensures every customer receives the exceptional level of service they expect. The following points outline our commitment to you:
- Following an accident our employees will support you and your insurer with advice and guidance.
- We will work with your insurer to make sure that you are not left stranded.
- When you contact us, we will respond promptly.
- Our employees are trained to BMW Standards maintaining the highest levels of quality.
- We only use BMW Approved repair methods ensuring a safe repair.
- We will always use Genuine BMW Parts and paint.
- We will ensure that you are kept informed during the repair process.
- Following the repair of your vehicle, the BMW anti corrosion warranty will remain in place.
- We will return your car to you washed and vacuumed.
- We will issue you with a BMW Approved Certificate of repair which guarantees our quality of workmanship for the lifetime of your ownership of the vehicle.